Help

(1) Products

What brand of shirts do you print on?

We use soft and cuddly shirts from Next Level. Here are the specifications: 4.3-ounce, 100% combed cotton (preshrunk) "Fitted" (a bit longer and slimmer than average) *Heather Grey is 90/10 cotton/poly blend

What size shirt should I order?

Refer to the sizing chart.

UnisexSMLXL2XL
19" 20 ½" 22" 24" 26"
28" 29" 30" 31" 32"
LadiesSMLXL2XL
16 ¼" 17 ¼" 18 ¼" 19 ¾" 21 ¼
25 ⅜" 26" 26 ⅝" 27 ¼" 27 ⅞"
Will my shirt shrink in the wash?

Our shirts are advertised as pre-shrunk, but just to be safe, you should wash in cold water and dry in using the low heat setting on your dryer.

Do colors fade?

Fabric colors do not fade, but colored t-shirts should be washed seperately from whites. The design ink will outlast the shirt fabric.

Who designs the Wear Viral T-Shirts

Wear Viral is owned and operated by me! Michael Holmes! I come up with all the concepts, design them, and then produce them in cotton.

Isn’t this design copyrighted?

We claim “fair use” for all derivative artwork produced by Wear Viral. All artwork is highly transformative and uses an insubstantial amount of the original work. Many of the works are also consider “parody” as they comment on the original work, and thus is protected by the first amendment. However, if you are a copyright holder, you may choose to use the contact page to discuss a specific design.

How are the shirts printed?

Shirts are printed digitally on a Kornit Printer which produces sharp quality print that will outlast the fabric on the shirt. Digital prints also allow for a wider range of colors and effects for your eyes to enjoy. Most of the shirts we print have a “double layer” of ink. This looks and feels like a traditional screen print with plastisol inks.

(2) Shopping

I made a mistake in my order!

Contact us as soon as possible and we can cancel your order and give you a refund before we ship. You can usually cancel an order within the first 12-24 hours. Otherwise, you will incur a shipping cost to send it back.

What forms of payment do you accept?

We accept the major credit cards Visa, MasterCard, American Express and Discover as well as direct PayPal account payments. All transactions are done through Stripe, a trusted and secure payment engine.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. However, if you already have a PayPal account, you may use it as your payment method.

How secure is this store?

All transactions are done through Stripe, a trusted and secure payment engine. Stripe uses the highest level of encryption and data security to ensure your details are protected. Stripe securely shares your order and delivery details with us, but does not share any of your sensitive payment information.

Do you offer wholesale pricing?

No. Because we use digital printing, costs do not go down if we print more.

Refund or Return policy?

Our Keep the Tee Gurantee means you can get a full refund or exchange for any reasonable dissatisfactory product with no returns required. Refunds or can be issued up to 30 days after ordering. If a product refund or returns is requested because of a mistake on the part of the customer, the customer must be responsible for the return shipment of the item. Customer mistakes can include but are not limited to ordering the wrong size or style product.

How do I check the status of my Order?

You can request a status check using the contact form. To confirm your identity, please include your order number or your name, email, and shipping address. It can take up to 1-2 business days to receive a reply.

I bought this tee last week and now it's on sale.

Occasionally, we adjust the pricing on our items. Unfortunately, we do not offer a price guarantee, so we can't provide a partial refund. You can subscribe to our e-mail newsletter or follow us on Facebook to be notified when items go on sale.

Can you ship my package as a gift?

No. We can only deliver in regular shipping containers.

 

Why was I charged sales tax?

Wear Viral operates from California, so if you live there, you would be charged 9.5% sales tax.

Why are you not replying to my emails?

It usually takes 1-2 days business days to answer. Make sure you check your spam box. Also, we don't always reply to spammy messages.

(3) Shipping

How long will delivery of my order take?

Domestic orders are typically delivered within 6-10 business days.

How much does shipping cost?

Domestic shipping is a $4.45 for one tee. If you ship multiple tees, $1.25 for every additinal tee. You can also get free shipping on orders of $50.

Do you ship internationally?

No it is too complicated at this time for our business.

How long does it take to ship?

It takes 3-7 days. We print fresh shirts when you order so please allow an additional 1-3 days of processing before it is shipped. Although this makes for a slightly slower delivery, we never run out of your favorite shirts and we can add new designs more quickly without worrying about inventory.

How do I check the status of my shipment?

You can request a status check using the contact form. To confirm your identity, please include your order number or your name, email, and shipping address. It can take up to 1-2 business days to receive a reply.

(4) Contact Us

 

Email: wearviral@gmail.com

Mailing Address: 12005 San Rio St. El Monte CA, 91732

Text / Voicemail: (323) 744 9807. Leave name, number and message